Wellness Portal

LOCAL SERVICES GUIDE

Family Violence Support & Resources

The Orange Door

The Orange Door in Victoria provides free and confidential support for individuals and families experiencing family violence or seeking assistance with the well-being and development of children. Our services include crisis support, safety planning, advocacy, and connections to community resources. We are dedicated to creating a safe, inclusive, and welcoming environment where you can access the help you need.

Specialised Aboriginal Services

The Orange Door also offers culturally sensitive support tailored to Aboriginal communities. Our Aboriginal services include culturally appropriate crisis intervention, family violence support, and connections to Aboriginal-specific resources and programs. We work closely with Aboriginal community organisations to ensure that you receive the care and support those respects and honours your cultural identity and heritage. Whether you’re looking for immediate assistance or ongoing support, The Orange Door is here to help you take the next step towards safety and well-being.

https://www.vic.gov.au/orange-door-locations

Domestic violence services and referral

Healthdirect Australia: https://www.healthdirect.gov.au

Family Violence – Women – Nexus Primary Health: https://www.nexusprimaryhealth.org.au/our-services To make an appointment call Nexus on 1300 77 33 52
For men | Domestic Violence Resource Centre Victoria: https://www.dvrcv.org.au/help-advice/men
Call: (03) 8346 5200

Mitchell Shire

Mitchell Shire provide many services to the Community including material aid, support and referrals.

https://www.mitchellshire.vic.gov.au/services 

• Email: mitchell@mitchellshire.vic.gov.au
• Phone: (03) 5734 6200
• Location: 113 High Street, Broadford, 3658, Victoria

Food & Material Aid

Salvation Army: (03) 5735 8400, www.salvationarmy.org.au/seymour/

St Vincent De Paul: Seymour Victoria 3630. Phone. 03 5792 4109

CIS Vic: https://www.cisvic.org.au/getting-help/financial-hardship

Mental Health Services and Referral

Goulburn Valley Health: http://www.gvhealth.org.au › services › mental-health 1300 369 005.

Mental Health Aboriginal Liaison Officer Ph: (03) 5832 2111
Adult Mental Health Service. This service is provided to people aged between 16-64 years of age. Located at: Beta Street, Seymour, Phone: (03) 5735 0333

Yarning SafeNStrong (YSNS) is available to Aboriginal people and families who need to have a yarn with someone about their wellbeing. Yarning SafeNStrong helpline is available 24/7. We offer support with Social and Emotional wellbeing, Financial wellbeing, Medical support including COVID-19 testing, Drug and alcohol counselling and rehab services
Call 1800 959 563
Email ysns@vahs.org.au
Facebook @YarningSafenStrong

Healthdirect Australia: https://www.healthdirect.gov.au › tihcs-aht-11867

Seymour District Memorial Hospital: Open 24 hours, Phone: (03) 5793 6100

Drug and Alcohol Services/Referral and support

Nexus Primary Health: Alcohol and other drugs; counselling services; family violence – children, men and women; financial counselling; gambler’s help https://www.nexusprimaryhealth.org.au/our-services/alcohol-and-other-drugs

Goulburn Valley – 24hr Direct Line: 1800 888. 236. • Referral 1300 022 760. • AOD treatment to adults (16+ years)

Indigenous Drug/alcohol support and referral (Based in Melbourne but works with Community)

Ngwala Willumbong Aboriginal Corporation – delivering quality specialist alcohol and drug residential rehabilitation and outreach support services to meet the needs of Aboriginal people, including the Winja Ulupna Women’s Recovery Centre – Alcohol Rehabilitation Centre for Koori Women, and the Yitjawudik Men’s Recovery Centre.
Open 24 hours. Phone: (03) 9510 3233 or call 0447 496 175

Yarning SafeNStrong (YSNS) is available to Aboriginal people and families who need to have a yarn with someone about their wellbeing. Yarning SafeNStrong helpline is available 24/7. We offer support with: Social and Emotional wellbeing, Financial wellbeing, Medical support including COVID-19 testing, Drug and alcohol counselling and rehab services
Call 1800 959 563
Email ysns@vahs.org.au
Facebook @YarningSafenStrong

Counselling

Healthdirect Australia: https://www.healthdirect.gov.au
Lifeline Crisis Support: 13 11 14

Youth Services

Berry Street, 52 Station St, Seymour VIC 3660, Phone: (03) 5735 1804

Housing

Salvation Army Homelessness Services – Seymour ·Contact: Ph (03) 5799 2583

Department of Families, Fairness and Housing, Seymour: Phone (03) 5771 1600

Aboriginal Housing Victoria: https://ahvic.org.au

Narrandjeri House 125/127 Scotchmer St, Fitzroy North VIC 3068, Phone: 1800 248 842

Disability Services

Wellways Seymour – General Disability Services: https://simplyhealth.mycommunitydirectory.com.au
Address: Office 5/54 Tallarook St, Seymour VIC 3660
Phone: 1300 111 400

Legal

Legal Aid: https://www.legalaid.vic.gov.au Phone: 1300 792 38
You can see one of our duty lawyers at courts and tribunals also.
Victorian Aboriginal Legal Service https://www.vals.org.au,
Phone: 1800 064 865

Local Indigenous Organisations

Taungurung Land & Water Council (Located in Broadford and Alexandra) Phone 5784 14434

Goranwarranbul House: offers culturally appropriate information and resources, health and wellbeing workshops, training, information sessions and groups to educate and improve health issues, barriers and outcomes for the Lower Hume. Located at the corner of Callen and Bretonneux streets, Seymour. For information, call 0459 802 873

Murrundindi Shire

Murrindindi Shire Council offers a range of services from childcare to aged and disability, including material aid, support and referrals youth and transport.

https://www.murrindindi.vic.gov.au/Our-Services
Phone: (03) 5772 0333

Food and material aid – Emergency Relief

SalvoCare – Northern Victoria
SalvoCare provide food and petrol vouchers by appointment.
Ph: Sue on (03) 5799 2583

Appointments are available at the following locations in Murrindindi Shire:

Alexandra Community Hub
38A Downey Street
Ph: 5772 1238

Yea Community House
The Semi Circle
Ph: (03) 5797 3070

Food Share programs operate at the following locations in Murrindindi Shire:

Yea Community House
The Semi-Circle, Yea
Ph: (03) 5797 3070

Flowerdale Community House
Monday to Thursday
Ph: (03) 5780 2664

Kinglake Ranges Neighbourhood House
Every Monday 10am to 12pm
Ph: (03) 5786 1301

Mental Health Services and Referral

Alexandra District Health – Phone 03 5772 0900 for telephone support and to find out more

APMHA HealthCare – Phone 1300 514 811 to discuss the options of mental health services
https://www.healthdirect.gov.au
[see also Mitchell Shire Mental Health Services]

Drug and Alcohol Services/Referral and support

Alcohol and other drug treatment services: https://www.health.vic.gov.au
Victoria’s specialist alcohol and other drug treatment services cover a broad spectrum of community-based and residential treatment options.

Indigenous Drug/alcohol support and referral (Based in Melbourne but works with Community)

Turning Point: Church St, Richmond VIC 3121, Phone: (03) 8413 8413

Recovery Centres – Ngwala Willumbong Aboriginal Corporation
https://www.ngwala.org.au/recovery-centres
Open 24 hours, Phone: (03) 9510 3233

Yarning SafeNStrong (YSNS) is available to Aboriginal people and families who need to have a yarn with someone about their wellbeing. Yarning SafeNStrong helpline is available 24/7. We offer support with: Social and Emotional wellbeing, Financial wellbeing, Medical support including COVID-19 testing, Drug and alcohol counselling and rehab services
Call 1800 959 563
Email ysns@vahs.org.au
Facebook @YarningSafenStrong

Family Violence

Women – Nexus Primary Health: https://www.nexusprimaryhealth.org.au › our-services: 1300 77 33 52
For men | Domestic Violence Resource Centre Victoria: https://www.dvrcv.org.au/help-advice/men
(03) 8346 5200

The Orange Door (Goulburn)
The Orange Door is a new way for women, children and young people who are experiencing family violence or families who need assistance with the care and wellbeing of children to access the services they need to be safe and supported. This service is free and available to all Murrindindi Shire residents.
You can get in touch with the Orange Door between 9.00 am and 5.00 pm Monday to Friday by calling 1800 634 245, emailing goulburn@orangedoor.vic.gov.au or online at www.orangedoor.vic.gov.au for more information.

Safe steps Family Violence Response Centre 24 hours, 7 days per week, Ph: 1800 015 188

Counselling

Nexus Primary Health: https://www.nexusprimaryhealth.org.au/our-services
Broadford; Wallan; Seymour; Alexandra; Kinglake; Outreach. There may be a fee to see a counsellor: GP referrals give you 10 free counselling sessions. To make an appointment call Nexus on 1300 77 33 52

Healthdirect Australia: https://www.healthdirect.gov.au

Youth Services

Youth Services in Seymour: Berry Street, 52 Station St, Seymour VIC 3660, Phone: (03) 5735 1804
http://www.youthservicesdirectory.com.au
Urgent Help · Accommodation & Housing · Alcohol & Other Drugs · Cultural & Linguistically Diverse · Carers Support & Respite · 

SalvoCare provide support to families and individuals experiencing homelessness or at risk of homelessness and immediate crisis Ph: (03) 5799 2583

Beyond Housing provides assistance to people who are homeless or at risk of homelessness. The service includes financial assistance, transitional housing, advocacy and assistance with both public and private housing applications. The service is free and available to all Murrindindi Shire residents. Ph: (03) 5735 2000

Department of Families, Fairness and Housing: 1/8-10 Elizabeth St, Seymour VIC 3660 Phone (03) 5771 1600

Aboriginal Housing Victoria: https://ahvic.org.au

Narrandjeri House 125/127 Scotchmer St, Fitzroy North VIC 3068, Phone: 1800 248 842

Disability Services

Local hospital :Alexandra District Health -12 Cooper St, Alexandra VIC 3714
Open 24 hours, Phone: (03) 5772 0900

Wellways – 5/54 Tallarook St, Seymour VIC 3660, Phone: 1300 111 400

Menzies Support Services: 49 Nihil St, Alexandra VIC 3714, Phone: (03) 5772 1888

Local Indigenous Organisations

Taungurung Land & Water Council (Located in Broadford and Alexandra) Phone 5784 14434

Goranwarranbul House: Located at the corner of Callen and Bretonneux streets, Seymour. For information, call 0429 555 250
Emergency: Fire/Ambulance/Police 000