• Casual
  • Anywhere

Taungurung Land and Waters Council

The Cultural Tour Guide is responsible for leading groups of diverse visitors safely and seamlessly on Country, utilising best-practice guiding and tourism operational procedures at all times. It is the role of the Tour Guide to showcase Taungurung cultural values, heritage, language and stories in a way that will emotionally connect visitors and educate them about culture and Country.   

No prior experience is necessary but a commitment to undertaking the full tour guide training program is required. We can shape the role according to your skills and interests and provide a supportive team to help you on this journey. This is a casual role and will require a mixture of weekday/weekend work.   

This role is part of the Tourism Team within the Community & Culture Department. The Tourism Team is responsible for shaping a growing Taungurung-led tourism program – designing exciting visitor experiences on Country that will inspire advocates for Taungurung aspirationsTourism is a new venture for TLaWC that will bring many positives to the Taungurung Nation including revenue, jobs and social & cultural connectionsAs part of the team, Tour Guides will work with a variety of people from all walks of life and have many opportunities to be out on Country – delivering a range of exciting tours and experiences. 

Key Duties  

  • Support the TLaWC Tourism Development Manager with the design and implementation of a suite of visitor experiences and tours on Country 
  • Lead safe and responsible tours in accordance with TLaWC policies, guidelines and Indigenous Cultural and Intellectual Property protocols 
  • Effectively deliver TLaWC visitor experiences as per schedule and with high visitor satisfaction  
  • Provide excellent customer service and cultural interpretation to a diversity of visitors  
  • Confidently and safely drive the TLaWC bus  
  • Display commitment to best practice guiding and self-directed learning and development 
  • Educate visitors to be respectful of our natural and cultural environments  

Key Selection Criteria 

Essential capacities  

  • A genuine desire to connect people with Taungurung culture and Country 
  • Communication and customer service skills  
  • General knowledge of Taungurung History, Culture and Country  
  • Subject matter expert on an aspect of Taungurung culture  

Personal Attributes 

  • Proven experience in leadership or leading groups safely and effectively  
  • Excellent interpersonal skills  
  • Effective time management and organisational skills  
  • Personal qualities of integrity, good judgement, and emotional intelligence 
  • A positive and professional attitude  

Successful applicants will need to be willing to undertake; 

  • First aid training 
  • Working with children check 
  • Internal OHS training  
  • Tour guide training program  
  •  Heavy Vehicle License training (if required)  

To work with TLaWC applicants must have 

  • An understanding of the importance of Country to Traditional Owners and the recognition of Taungurung as Traditional Owners 
  • An ability to communicate sensitively and effectively with Aboriginal people 
  • A commitment to Aboriginal self determination  
  • Adherence to the code of conduct  

To apply for the role, please answer a short survey outlining your interest in the role and availability, uploading a resume via this link: https://form.jotform.com/213258333156049